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EFFECTIVE: February 1, 2023
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vitaCare Prescription Services, Inc. (“VPS” or “we”) is required to provide you with this HIPAA Notice of Privacy Practices (“Notice”), which explains our legal duties and privacy practices with respect to protected health information (“PHI”). We must act in accordance with this Notice. We are also required, as described below, to maintain the privacy of your PHI, abide by the terms of this Notice (as currently in effect), and notify you following a breach of unsecured PHI.
This Notice describes, in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) Privacy Rule, how VPS may use and disclose your PHI and your rights with respect to your PHI.
Uses and Disclosures of PHI for Treatment, Payment and Health Care Operations Purposes
We are permitted to make certain types of uses and disclosures of your PHI, without your authorization, for treatment, payment, and health care operations purposes.
Other Uses and Disclosures that are Permitted or Required by the HIPAA Privacy Rule
In addition, we may use or disclose your PHI without your authorization as required or permitted by federal or state law, including uses and disclosures that are:
Uses and Disclosures of PHI with Your Written Authorization
Certain uses and disclosures of PHI require your authorization, such as any use or disclosure of psychotherapy notes, the use or disclosure of PHI for marketing purposes, and the sale of PHI. Such uses and disclosures will be made only with your written authorization, and you may revoke your authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing PHI about you, except to the extent that we have already taken action in reliance on the authorization.
Your Choices
In the below cases, to the extent applicable, you have both the right and choice to tell us to:
If we contact you for fundraising, you can tell us not to contact you again.
If you are not able to tell us your preference, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
More Stringent Laws
We also may be subject to state health information privacy laws that are more stringent than the federal requirements. If your state has a more stringent law, we are required to follow that law, and will do so.
Your Rights
You have the following rights with respect to your PHI:
Updates to this Notice
We reserve the right to change the terms of this Notice and to make the new Notice provisions effective for all PHI we maintain. When we make changes to this Notice, such revised Notice will be available upon request and on our website.
Complaints
If you believe that your privacy rights have been violated, you may submit a complaint to us in writing (using the contact information set forth below) or to the Department of Health and Human Services’ Office for Civil Rights at the appropriate regional address or at their website at:https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf. You will not be retaliated against for filing a complaint.
How to Contact Us
If you would like to exercise your rights described in this Notice or if you have questions or would like additional information about our privacy practices, please email our Compliance Officer at privacy@vitacarerx.com or call us toll-free at 1-800-350-3819, option 6, Monday through Friday between 8 AM and 8 PM ET or Saturday between 9 AM and 5 PM ET.
You may also contact us at the following address:
vitaCare Prescription Services, Inc.
Attn: Privacy Department
951 Yamato Road, Suite 160
Boca Raton, FL 33431