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Privacy Policy

 LAST UPDATED: August 17, 2017

Introduction and Scope

TherapeuticsMD, Inc. and vitaCare™ Prescription Services, Inc. (“we”, “our”, or “us”) are committed to protecting your privacy. This Privacy Policy describes the information that we collect through your interactions with us and your use of our website located at www.vitacarerx.com and mobile applications (the “Services”). It also describes how we use and disclose the information that we collect, and the choices you have regarding how that information is used.

By using the Services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about this Privacy Policy, or about the way your information is collected, processed, or used, please contact us as described in the “How to Contact Us” section below.

We may change this Privacy Policy. When we change this Privacy Policy, we will post the revised version to our website. The revised version of this Privacy Policy is effective immediately when we post it to our website. Your use of the Services after we post a revised version of the Privacy Policy means that you accept the revised version.

We understand that your health is a very personal and private subject, and we are committed to maintaining the privacy of your health information. If the information you provide to us through the Services is information about your past, present, or future health or condition, or the dispensing of pharmaceutical products to you, our collection and use of that information is governed by our HIPAA Notice of Privacy Practices. If you are not sure which policy applies to information you have provided to us, please contact us as described in the “How to Contact Us” section below.

Information We Collect

Personally Identifiable Information

We may collect information that uniquely identifies you or can be combined with other information that may uniquely identify you, including your name, date of birth, physical address, e-mail address, phone number, billing and shipping information (including your credit card number), and information related to your prescription (“Personally Identifiable Information”).

We collect Personally Identifiable Information when you provide it to us through the Services, including when you:

We may combine the information we collect from you through the Services with information we receive from and about you from other online and offline sources, and may use the combined information in accordance with this Privacy Policy.

Non-Personal Information

We may collect information that does not uniquely identify you, but that otherwise relates to you or your use of the Services. For example, we may collect information about your interaction with the Services, content, and advertising, including information about your computer and connection, which pages you view, your IP address, your browser, or your traffic and usage patterns (“Non-Personal Information”).

We may collect your Non-Personal Information through cookies, web beacons, log files, and similar technologies. “Cookies” are small files that we place on your computer. Your browser can be configured to accept or reject most types of cookies. Please consult your browser’s documentation for more information.

How We Use Collected Information

Personally Identifiable Information

We may use your Personally Identifiable Information to:

Non-Personal Information

We may use Non-Personal Information for any purpose, including any of the purposes for which we use Personally Identifiable Information, except to the extent limited by applicable law. We may use Non-Personal Information to, among other uses:

We may also use Non-Personal Information in combination with Personally Identifiable Information. If we do, we will treat the combined information as Personally Identifiable Information as long as it is combined.

Disclosure to Third Parties

We may disclose your Personally Identifiable Information or Non-Personal Information to third parties for any of the permitted uses described above. For example, we may disclose your Personally Identifiable Information or Non-Personal Information to:

Actions You Can Take

You can request the removal or modification of the Personally Identifiable Information you have provided to us by sending an e-mail to privacy@vitacarerx.com. For your protection, we may only implement requests with respect to the Personally Identifiable Information associated with the particular e-mail address that you use to send us your request, and we may need to verify your identity and obtain information on the context in which you provided your Personally Identifiable Information before implementing your request. We will try to accommodate your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

You may click the unsubscribe link at the bottom of emails you receive from us to stop receiving emails, and reply STOP to our text messages to stop receiving SMS messages. You may control the receipt of push notifications from our mobile applications through your mobile device settings.

Do-Not-Track Signals

Your browser may allow you to send us a “do-not-track signal” to communicate your privacy preferences to us. The Services do not respond to browser do-not-track signals.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of the Services that are California residents to request certain information regarding our disclosure of Personally Identifiable Information to third parties for their direct marketing purposes. To make such a request, please contact us as described in the “How to Contact Us” section below.

Your Responsibility

If you submit any personal information relating to other people in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

By establishing an account with us, you agree that it is your responsibility to:

Security

We seek to use reasonable physical, technical, and administrative safeguards to protect Personally Identifiable Information. Unfortunately, no Internet-connected system is 100% secure. If you have reason to believe that your account has been compromised or that the Services are otherwise no longer secure, please immediately contact us as described in the “How to Contact Us” section below.

Who May Use the Services

The Services are not directed to users under the age of 13. We do not knowingly collect personal information online from any person we know to be under the age of 13, and users under 13 must not send any information to or through the Services.

The Services are designed for users from, and are controlled and operated by us from, the United States. By using the Services, you consent to the transfer of your information to the United States, which may have different data protection rules than those of your country.

Other Websites

The Services may contain links to, or otherwise make available, third-party websites, services, or other resources not operated by us or on our behalf (“Third-Party Services”). These links are provided as a convenience only and do not constitute an affiliation with, endorsement of, or sponsorship of the Third-Party Services. Any information you provide to or through such Third-Party Services is not governed by this Privacy Policy, and we are not responsible for the privacy or security of such information. You should review the privacy policy of any third party to whom you provide information online.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at privacy@vitacarerx.com or call us toll-free at 1-800-350-3819, option 6, Monday through Friday between 8:00am and 10:00pm EST, or Saturday between 9:00am and 3:00pm EST.

You may also contact us at the following address:

vitaCare Prescription Services, Inc.
Attn: Privacy Department
6800 Broken Sound Parkway NW
Suite 100
Boca Raton, FL 33487